Privacy policy

Introduction

Epuré AS ("Epuré", "we" or "us") are committed to your right to privacy. This privacy notice contains information about how we process personal data about you as the controller. If you have additional questions or require more information about our processing activities, do not hesitate to contact us.

Who we process personal data about

As part of our business activities, we process personal data about the following individuals:

Private customers (contact details, financial information, account information, transaction information, device information, usage information)
Contact persons at our business customers, suppliers and other business partners
Visitors of this website and our social media profiles

How do we use your personal data

The information below lists the personal data that we may typically collect about you, our typical sources for such data, and our legal basis for it.

To process online orders.

Types of data: Name, e-mail address, phone number, residential address, and other purchase details (we do not process credit card details, as this is done by a third party)

Source: From you.

Legal basis: To perform contracts with you as customer

To manage customer accounts.

Types of data: Name, e-mail address and password.

Source: From you.

Legal basis: The legitimate interest in ensuring a faster purchasing process and a better customer experience

To market our products, including sending out newsletters and offers.

Types of data: E-mail address and phone number.

Source: From you.

Legal basis: Your consent. You may at any time withdraw your consent and opt-out by using the unsubscribe feature or by contacting us.

To respond to customer requests.

Types of data: Name, e-mail address and any personal information included in the request.

Source: From you.

Legal basis: The legitimate interest in following-up on customer requests and other inquiries concerning our business.

To deal with customer complaints and claims.

Types of data: Name, e-mail address and any personal information provided by the customer.

Source: From you.

Legal basis: To comply with our legal obligations under applicable purchase law and the legitimate interest in providing good customer service.

To manage relationships with business customers, suppliers and other business partners.

Types of data: Name, job position, e-mail address and phone number.

Source: From you.

Legal basis: The legitimate interest in purchase, sale and business administration.

We may also collect or receive other types of data if required to fulfill the purposes listed above.

On a case-by-case basis, we may also use your personal data for certain purposes that are not incompatible with the purpose for which the data was originally collected or received, such as analytics and reporting.

How we share your personal data

We may disclose your personal data with the following categories of recipients, to the extent necessary for the purposes mentioned above:

To authorities and third parties if required by law.
To our advisors and business partners to the extent required to operate our business in a manner common in our industry.

How long do we keep your personal data

We keep your personal data as long as necessary for the purposes listed above. Some of the criteria that we use to determine when to delete your data are:

We store data for as long as required by law, such as storing transactional data about your purchases for five years pursuant to the Norwegian Bookkeeping Act.
We store data based on your consent (such as for sending out newsletters and promotions) until you withdraw your consent (unsubscribe).

Your privacy rights

You have several rights as regards the processing of your personal data. Such rights include:

Information: To receive further information on how we process your personal data.

Access: To receive a copy of the information we have on you.

Rectification: To request rectification and completion of the information we have on you.

Erasure: To request erasure of information if there are no applicable legal grounds for processing such information.

Restriction: To ask that we restrict the processing of your information.

Data portability: To ask that your information is transferred to you in a structured, commonly used and machine-readable format.

Objection: To object to our processing of your personal data. You also have the right to object to being subject to a decision based solely on automated processing.

Please note that these rights are subject to conditions and limitations by law. Please contact us if you would like to exercise your rights or if you would like more information about the conditions/limitations.

Third parties

We offer social media features on our website, including links to Instagram and LinkedIn. These features may collect your IP address, the page you are visiting on our websites, and may set a cookie to enable the feature to function properly. These features may be hosted by a third party, and your interaction with these features is governed by the terms and conditions and privacy policies of such third parties. We recommend that you visit their sites and read their privacy and cookie information.

Accounts on social media

We have accounts on social media, including Instagram and LinkedIn. As administrator of our accounts, we may receive anonymised insight, such as statistics about age, sex and location of our users. We may also receive information that you decide to share with us, such as chat, comments and likes. We are to some extent joint controller with the relevant social media provider for processing of the data generated through such pages. For more information on how your personal data is processed on these social media platforms, please visit the privacy notice on the relevant social media page.

Contact

Please feel free to contact us if you have any questions, comments or would like to exercise your rights, including the right to withdraw your consent. We will respond to your inquiry as soon as possible. You can use the following contact email: hello@epure.no

This Privacy Notice was last updated: 2025-08-11